Centre Admin: how to submit candidate's re-sit result

Re-sit result must be submitted where the candidate undertook their initial course. 

If you have access to the course, follow the steps below:

1. Go to the required course.
2. Under the ‘Post-course tasks’ section, select ‘Submit candidates result sheet’.
3. Enter the results for the activated field(s).
4. Select ‘Submit course results’.

If the candidate’s result has been affected, please remember to release the certificate.

If the candidate has completed their re-sit at a different course centre, please get in touch with the original course centre and confirm candidate’s re-sit result.

Please note additional information below:

• ALS, ARNI, EPALS, and NLS candidates must complete their re-sits within three months from taking the initial course.
• ILS and PILS candidates must complete their re-sits within one month of taking the initial course.

If the candidate is outside of the course’s re-sit window period, and they have exceptional circumstances, please submit a ticket.