For ALS, ARNI, EPALS, ILSi, and NLS courses:
Please submit a ticket confirming the name of your Course Centre, the course date and course code (if known).
A course transfer registration voucher will be issued and is valid for 18 months from the date of issue and cannot be re-issued if it expires. Vouchers can only be issued if a course is cancelled in full; we are unable to issue vouchers for unused registrations on a course.
Please remember to un-enrol Candidates and Instructors from your cancelled course. However, for ALS, EPALS and NLS Candidates who has recorded online learning/pre-course multiple-choice-questionnaire progress should be transferred onto the new course (if available) or to your candidate transfer list, so that their completed progress is not lost.
For ILS and PILS courses:
You are not required to notify us about course cancellation.
However, the system will automatically remove courses if:
- the candidate result sheet has not been submitted, and
- the course date has passed 120 days.
Please remember to un-enrol Candidates and Instructors from the cancelled course.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article